Alpha Drive: Privacy Policy.
Version 1.00,
Last updated: March 28,.
This privacy policy has been used to regulate your use of the "Alpha Drive" system and to provide you with the notice required under Section 11 of the Privacy Act before information is collected about you. This Privacy Policy is a binding document between Alpha Powerfull Solutions Ltd. ("We") and you, the person for whom information is stored in the databases.
You do not have any legal obligation to provide us with any information, but you know that we will not be able to provide you with the Service, or we will not be able to allow others to provide you with the Service, as much as you refuse to process the information.
In addition, as you gather information into our databases about others, you must ensure that they agree to this privacy policy before entering any information. We allow you to use our system to store information about others only for lawful purposes, and only when consent has been given.
Who we are?
We are the Alpha Strong Solutions Company, Ltd. 513723122 Bialik St. 164 Ramat Gan We operate the service that enables driving school principals to manage their information systems, register additional teachers, clerks, students, suppliers and manage the accounting system their.
Do you have to provide us with information?
No. We only receive information from you depending on your consent to providing the information. However, as long as you do not provide us with information, we will not be able to provide you with any service. If you are a student or a driving instructor whose information is recorded by our school staff, you are required to agree to this privacy policy as well. As long as you do not agree to this Privacy Policy, we will not be able to provide your driving school with services related to your driving lessons or any other service.
What is the personal information we store and process?
We store different types of personal information for each of our user groups.
For school principals who are our clients, we store the name of the business, their first and last name, phone numbers, e-mail address, ID number, encrypted passwords, and optional fields.
We store information about teachers, which will be provided both by school principals and by the teachers themselves. This information includes their first and last names, their identity number, license number, types of licenses that teachers can teach, mobile and home phone numbers, e-mail address, price charged for rates, internal and external driving test prices, vehicle used and classification Employing the teacher.
We also store information about students. Since some of the students are minors (under the age of 18), it is the responsibility of the school principals to obtain the consent of the minor's parents before storing any information about him in the consent form, and to document this consent form. Information that we collect on students includes their name, surname, identity number, mobile phone number, home and office, e-mail address, residential address, medical information about the student's examinations, including visual impairments, information about the student's certificate of integrity Information about the student's professional progress, and documents received from the Licensing Office for the student.
If the student is only a person interested in the lesson, we will only keep contact details.
We store information about driving school clerks, including their first and last name, identification number, mobile phone number and home, e-mail address, and use of the system.
We collect information about school suppliers, including the information needed for bookkeeping. I.e. their contact information, their identification numbers, address, and service information provided by vendors
We also store information about vehicles that are associated with some of our users. In this situation, for each vehicle we store information about the vehicle number, manufacturer and model, the type of license required to drive it, the rates of driving lessons, the internal and external driving test, the duration of the lesson, the teachers using the vehicle.
How do we store information in our database?
We collect information through school administrators, teachers, and clerks who feed the information on our website and app. We still collect information that we received from the Licensing Office regarding the students. These are our only ways of collecting information. We will not collect information in any form that is illegal or not based on full consent.
How do we use our stored information?
We use the information stored with us to provide the service to principals and teachers, and for this purpose only. We use information about teachers and students to embed lessons, manage school, help with account management and collection, coordinate driving tests, and monitor students' curriculum. We will not use the information for any use other than driving school management.
We are still using your cell phone to send text messages (SMS) and to issue phone calls related to the course of service: to inform students about their lessons, financial obligations or curriculum issues, and for teachers from the school.
Who has access to information?
The information stored in the databases is accessible to school principals who can choose how to share it with teachers and school officials, who are responsible for supervising the management of their permissions.
We share information with entities that provide us with the service, which are subject to confidentiality obligations to us. These are our clearing companies, Upay and Plackard, who receive billing details from us and use us to clear school fees (but we do not store your credit details) with Google Analytics, which allows us to learn how to use our services, 019, which sends text messages to us, One1, which develops our website and application, and ClubVPS, which provides us with hosting and backup services.
How can we contact you?
We send students an update of their lessons whether through our servers or by sms in the end devices on which our application is installed, as well as updates related to the service to teachers. We also update system users with updates related to malfunctions and upgrades. Our support team also has discussions about using the service, but you can choose to sign out at any time.
How can you view the information stored about you?
In accordance with the Protection of Privacy Law, you have the right to review the information stored about you at any time by contacting us in writing. In such a situation, if you are not our client, ie: the Driving School, we will forward your request to our customer who will provide you with a complete copy of the information stored on you. If Customer does not forward this information to you within a reasonable time of our receipt, we will forward this information ourselves.
How can you complain if you feel your privacy has been compromised?
We take information security and privacy protection seriously. Therefore, we will receive from you any complaint regarding infringement of your privacy and we will respond to you with an answer that includes our review of the complaint within 14 days. After receiving the response from us, and if you feel that the response is insufficient, you may exhaust the rest of the proceedings to which you are legally entitled.
We report information security events.
We maintain complete transparency with our customers. Therefore, in the event of an information security event where there is a concern that the confidentiality, completeness or availability of your personal information will be compromised, we will notify you as soon as possible, and as long as such disclosure does not prevent us from correcting and correcting the malfunctions. If we believe that the discovery will put us at any risk, we will notify you immediately after we believe that there is no longer any risk of disclosing that event.